NZ Department Store EAP: Supporting New Zealand's large-scale retail teams with specialised counselling and psychosocial safety tools

Retail Sector EAP: Specialist Psychosocial Safety and Wellbeing Support for the New Zealand Retail Workforce

New Zealand's trusted EAP provider supporting the mental wellbeing of those working in the retail industry.

We are an independent EAP provider, backed by 88,000+ organisations globally

Nestle
Zurich
Subway Sharim Group
asos
MARRIOTT HOTELS

63% of retail employees in the New Zealand report feeling "somewhat or extremely burnt out"*

39.1% of retail workers have been exposed to offensive behavior, including bullying, threats of violence, and harassment, in the last 12 months*

30.8% of New Zealand retail workers self-reported a WHO-5 wellbeing score of 50 or below, which indicates "poor mental wellbeing" and an increased risk of clinical depression*

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How Wisdom Wellbeing can help


With the constant changing schedules, customer interaction, long hours and high levels of productivity required – it’s no wonder that retail can be a stressful environment to work in. That’s why we offer 24/7, 365-days a year support online and over the phone for individuals that need mental health support.

After all, retail workers need to maintain a positive attitude in their customer-facing roles. If you’ve observed high sickness rates and poor staff retention, then our leading EAP may be a solution.

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24/7 EAP Service


  1. We help our clients to be one step ahead. Our EAP is the industry’s best-kept secret. It’s one of the largest health and wellbeing platform on the global market, providing support to over 13 million people and 88,000 organisations across a range of industries from public, private, and non-profit sectors.

Our award-winning and global services, help put the mental health of your people first so your retail staff can thrive.


Our retail sector EAP can support your staff with

• Workplace safety and violence

• Time management

• Stress and burnout

• PTSD

• Anxiety and depression

Our retail sector EAP can support your staff with

• Family challenges

• Self-esteem and regular sleep

• Anxiety and depression

• Occupational health

• Work-related stress and more

See how you can protect your employee’s mental health from $5.39*

See how you can protect your employee’s mental health from $5.39*

Book a free demo today, and see for yourself how we provide award-winning support 24/7.

  • 20 minutes on average
  • Possibility to ask questions
  • A no-obligation, confidential conversation
*Per person, per month – plus GST, based on a 60-month term with 100+ employees.

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