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Charity & NFP EAP: Specialist Psychosocial Safety and Compassion Fatigue Support for Australian Non-Profits

Wisdom Wellbeing's EAP is designed to support the unique needs of Charity and NFP workers.

We are an independent EAP provider, backed by 88,000+ organisations globally

Nestle
Zurich
Subway Sharim Group
asos
MARRIOTT HOTELS

10.5% of the total Australian workforce is employed by charities, yet these workers face significantly higher rates of "empathy fatigue" and vicarious trauma compared to the general commercial sector*

69% of NFP workers who report high levels of financial distress also experience poor mental wellbeing*

29% of Not-for-Profit employees who left their roles in 2025 cited burnout as the primary reason for their departure, a significant increase from 21% the previous year*

Support your third sector charity clients with our industry-leading EAP

Our award-winning EAP provides a cost-effective solution to your charity clients.

Using our unmatched wellbeing resources, volunteers and paid staff wellbeing is supported leading to higher engagement and commitment to your client’s mission, resulting in reduced absences, lower turnover, increased productivity and greater success.

Why an Employee Assistance Program is essential in the charity sector

Employee Assistance Programes (EAPs) offer crucial support to charity organisations and their people.

There can be a lack of employee benefits and effective wellbeing support available for volunteers in the charity sector. Using our EAP provides essential and reliable mental health support in the form of counselling and more to ensure consistent engagement, performance and selfless commitment to an organisations mission.

24/7 support via our dedicated helpline

Budget constraints in charitable organisations often leave workers with limited support. Our EAP bridges this gap by providing a 24/7 helpline staffed with our in-house counsellors. These experts specialise in handling both personal and work-related challenges.

Additionally, we understand that many charity workers receive minimum wages or volunteer without a steady income. That's why our counsellors also provide guidance and support with financial and debt-related matters.

EAP for Charity Workers

Daily wellness trackers

Understaffed charity organisations often require workers to put in long hours, often leading to burnout. Our online wellness trackers support charity workers in maintaining a healthy lifestyle, monitoring their sleep, activity levels and more.

When utilised as a team, these trackers foster a sense of unity among charity workers. Through collective use, colleagues can support each other, fostering a healthier work environment despite predominantly sedentary tasks.

Instant access to a library of wellbeing resources

Working in the charity sector often involves dealing with emotionally challenging situations, leading to heightened stress. Our carefully curated wellbeing  content helps staff navigate such situations.

With workout videos, guided meditations and more, volunteers and staff can destress and foster greater resilience. Accessible at their fingertips, these practices seamlessly integrate into users’ busy schedules.

Nestle
Zurich
Subway Sharim Group
asos
MARRIOTT HOTELS

See how you can protect your employee’s mental health

See how you can protect your employee’s mental health

Book a free demo today, and see for yourself how we provide award-winning support 24/7.

  • 20 minutes on average
  • Possibility to ask questions
  • A no-obligation, confidential conversation
Discover how an Employee Assistance Program will benefit your business by creating a happier and healthier workforce.

Schedule free demo
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