Australian Retail EAP: Specialist mental health support and de-escalation strategies for frontline customer service teams

Retail Industry EAP: Specialist Psychosocial Safety and Mental Health Support for the Australian Retail Workforce

Australia's trusted EAP provider supporting the mental wellbeing of those working in the retail industry.

We are an independent EAP provider, backed by 88,000+ organisations globally

Nestle
Zurich
Subway Sharim Group
asos
MARRIOTT HOTELS

65% of retail workers in Australia have experienced customer aggression in the past year*

161% s the increase in serious mental health claims in the Australian retail and trade sector over the last decade*

35.7 weeks is the median time lost for a retail worker following a serious mental health claim*

Supermarket Industry EAP Australia: Managing psychosocial hazards and peak-period fatigue for Australian retail staff

How Wisdom Wellbeing can help


With the constant changing schedules, customer interaction, long hours and high levels of productivity required – it’s no wonder that retail can be a stressful environment to work in. That’s why we offer 24/7, 365-days a year support online and over the phone for individuals that need mental health support.

After all, retail workers need to maintain a positive attitude in their customer-facing roles. If you’ve observed high sickness rates and poor staff retention, then our leading EAP may be a solution.

Apparel Retail EAP Australia: Specialist wellbeing solutions and burnout prevention for high-end and boutique retail workforces.

24/7 EAP Service


We help our clients to be one step ahead. Our EAP is the industry’s best-kept secret. It’s one of the largest health and wellbeing platform on the global market, providing support to over 13 million people and 88,000 organisations across a range of industries from public, private, and non-profit sectors.

Our award-winning and global services, help put the mental health of your people first so your retail staff can thrive.


Our retail sector EAP can support your staff with

• Workplace safety and violence

• Time management

• Stress and burnout

• PTSD

• Anxiety and depression

Our retail sector EAP can support your staff with

• Family challenges

• Self-esteem and regular sleep

• Anxiety and depression

• Occupational health

• Work-related stress and more

See how you can protect your employee’s mental health from $5.39*

See how you can protect your employee’s mental health from $5.39*

Book a free demo today, and see for yourself how we provide award-winning support 24/7.

  • 20 minutes on average
  • Possibility to ask questions
  • A no-obligation, confidential conversation
*Per person, per month – plus GST, based on a 60-month term with 100+ employees.

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