Health & Wellbeing
How to Talk to Your Child About Mental Health: Parents Guide

Childhood and adolescence are important stages of development that shape how young people understand themselves, build relationships and respond to challenges throughout life.
Mental health challenges can affect children and young people across Aotearoa New Zealand. Creating a safe, supportive environment where children feel comfortable expressing their emotions can help them develop emotional awareness, resilience and confidence. Open conversations about mental health can also strengthen family relationships and help children learn that it's okay to ask for support.
This guide explores why these conversations matter, practical ways to start them and how parents and caregivers can respond when a child is struggling to open up.
Why Talking to Children About Mental Health Matters
Children and young people deserve opportunities to talk openly about their emotions, worries and experiences. When mental health is discussed supportively and without judgement, children are more likely to understand their feelings, develop the language to describe them and ask for help when they need it.
The New Zealand Ministry of Health has identified a need for improved data on child and youth mental health and is running the Young Aotearoa – The Child and Youth Mental Health Survey, covering young people aged 5 to 24. This reflects a broader recognition that understanding how children experience mental health, and what support they need, remains an evolving national priority.
Parents and caregivers don't need to have all the answers or a clinical understanding of mental health. Simply creating space for a conversation, without rushing to fix things, is often the most valuable thing you can do for your child.
1. It Helps Reduce Mental Health Stigma
Children largely form their understanding of mental health from the attitudes and language used by the adults around them. When parents talk about mental health in the same practical, matter-of-fact way they might discuss physical health, children learn that emotional struggles are not something to hide or feel ashamed of.
This matters beyond the immediate conversation. Children who grow up without stigma around mental health are more likely to speak up early when something is wrong, rather than waiting until a problem becomes more serious. They are also more likely to show empathy towards friends or classmates who are going through a difficult time.
2. It Supports Emotional Resilience
Emotional resilience isn't about teaching children to suppress difficult feelings or "push through" on their own. It's about helping them recognise what they're feeling, understand why, and learn that uncomfortable emotions are temporary and manageable.
Children who have regular opportunities to talk about emotions tend to build a stronger internal toolkit for coping with setbacks, disappointment, change and uncertainty. Over time, this can reduce how overwhelming these experiences feel and build their confidence in handling future challenges.
3. It Strengthens Connection
Open, honest conversations build trust between children and the adults who care for them. When a child knows that bringing up something difficult won't be met with dismissal, anger or lecturing, they are far more likely to come to you again, not just about mental health, but about friendship issues, school pressure or other concerns as they arise.
This connection also acts as a protective factor. Children who feel genuinely supported at home are often better equipped to navigate challenges outside it, including at school or within peer relationships.
4. It Builds Confidence and Self-Awareness
Being heard and understood helps a child feel seen as a whole person, not just a set of behaviours to manage. When children are given the space to explore what they're feeling, rather than being told how they should feel, they develop a stronger sense of self-awareness.
Over time, this translates into greater confidence, both in identifying what they need and in asking for it, whether that's from a parent, teacher or friend.
How to Talk to Your Child About Mental Health
Starting a conversation about mental health can feel daunting, particularly if your child tends to be quiet, withdrawn or easily upset. The aim isn't to have a perfect, scripted conversation. It's to create an environment where talking feels safe and natural.
1. Choose the Right Time
Pay attention to the moments when your child seems most relaxed and open, such as during a car trip, a walk, while cooking together or during quiet playtime. These informal settings often work better than a serious, sit-down conversation, which can feel intimidating to a child.
If your child is visibly upset or distressed, it may be better to give them space first rather than pushing to talk immediately. It's equally important to check in with your own emotional state. If you're stressed, distracted or frustrated, it may be worth waiting until you're in a better position to listen calmly.
2. Start With Reassurance
Begin by reminding your child that they are loved, supported and not in any trouble. Simple, direct statements can lower their guard and make the conversation feel safer, such as:
- "I'm here if you want to talk about anything."
- "You're not in trouble, I just want to understand how you're feeling."
- "It's okay to have big or mixed-up feelings."
Avoid starting a conversation about mental health in the middle of an argument or when emotions, yours or theirs, are already running high. A calm, neutral moment gives the conversation the best chance of going well.
3. Listen More Than You Speak
Children, like adults, need to feel heard before they feel helped. Allow your child to speak without interrupting, correcting or immediately jumping to solutions. Reflecting back what they've shared, such as "that sounds really hard" or "I can understand why you'd feel upset about that", shows you're genuinely listening rather than just waiting for your turn to respond.
This also gives your child the time and space to organise their thoughts, particularly if this is the first time they've tried to put a difficult feeling into words.
4. Reassure Without Dismissing
It can be tempting to respond to a child's distress with reassurance like "you'll be fine" or "it's not a big deal". While well-intentioned, these responses can unintentionally make a child feel like their feelings aren't being taken seriously.
Instead, acknowledge what they're going through and reassure them that struggling with their mental health doesn't make them weak, and it isn't their fault. Naming the feeling alongside the reassurance, for example "it makes sense that you'd feel anxious about that, and it's not something to be ashamed of", can be more effective than minimising the issue.
5. Watch Your Reactions
Children are highly attuned to non-verbal cues, including facial expressions, sighs, tone of voice and body language. A visible reaction of shock, frustration or disappointment, even if unintentional, can discourage a child from opening up again in future.
Try to stay calm in the moment, even if what you're hearing is confronting or upsetting. You can process your own emotional reaction afterwards, either on your own or by talking to another trusted adult, while keeping your immediate focus on your child's needs.
6. Remind Them You're on Their Side
Difficult conversations can sometimes turn negative quickly, particularly if emotions are high on both sides. Reaffirm that you're on their side regardless of what they're going through, and that support isn't limited to you alone.
Let them know that help can also come from whānau, trusted adults, school staff, counsellors or health professionals, so they understand there's a wider network available to them, not just one person they need to rely on.

Frequently Asked Questions
- How do I start a conversation with my child about mental health?
Choose a calm, relaxed moment rather than a formal sit-down. Open with a gentle observation like "you've seemed a bit quiet lately, how are you feeling?" Reassure them they aren't in trouble and let the conversation unfold at their pace rather than pushing for immediate answers.
- What should I do if my child refuses to talk?
Don't force it. Keep showing up through shared activities, walks or messages, and let them know you're available whenever they're ready. Some children find it easier to open up sideways, during an activity, rather than face to face. Seek professional advice if concerning changes continue.
- How can I tell if my child is struggling with their mental health?
Watch for changes in mood, sleep, appetite, school engagement or friendships that last longer than a few days. One bad day isn't necessarily a concern, but a pattern is worth paying attention to. If it affects daily life, speak with a GP or mental health professional.
- Should I share my own mental health experiences with my child?
Age-appropriate sharing can help normalise the topic, but keep the focus on supporting them rather than relying on them for support. Keep examples simple, honest and reassuring rather than burdening them with adult-level detail.
- When should I seek professional support for my child?
If difficulties are persistent, worsening, or affecting school, friendships or home life, it's time to involve a GP or mental health professional. If there's any concern about safety or self-harm, seek urgent help immediately.
Related Entities
- Child Mental Health:
The emotional, psychological and social wellbeing of children and young people, shaping how they think, feel, learn and relate to others.
- Emotional Resilience:
The ability to adapt to setbacks and difficult emotions. Open conversation helps children build this skill over time with support from trusted adults.
- Family Wellbeing:
The overall emotional and social health of the family unit, strengthened by honest communication and mutual support.
- Early Intervention:
Recognising and responding to concerns early, which can improve outcomes before issues become more serious.
- Employee Assistance Programme (EAP):
Confidential counselling support that can help working parents manage personal or family stress while supporting their child.
Talk to a wellbeing specialist about confidential support for your team.

Wisdom Wellbeing NZ
Wisdom Wellbeing is one of New Zealand’s leading EAP providers. Specialising in topics such as mental health and wellbeing, they produce insightful articles on how employees can look after their mental health, as well as how employers and business owners can support their people and organisation. They also provide articles directly from their counsellors to offer expertise from a clinical perspective. Besides a focus on corporate wellbeing, Wisdom Wellbeing also caters to the needs of Māori and all Pasifika communities. Your trusted wellbeing partner.
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