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Employee Assistance Programme for the Insurance and Finance Sectors

  • Retain talent in high-pressure regulated roles
  • 24/7 mental health support to protect your team from burnout
  • Keep your people productive and reduce workplace stress by 84%
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An EAP is the solution to low productivity and increased retention

1 in 4 people working in finance are not comfortable discussing their mental health with leadership teams, and a similar amount feel there is a lack of organisational support.

This leads to widespread mental health issues, lack of organisational engagement and eventual turnover. With our Employee Assistance Programme, your people will be given all the tools to seek confidential, expert support for any of their wellbeing concerns.

Delivering demonstrable results, our EAP is proven to reduce anxiety and depression by 84% respectively. With 98% of the people we support wanting to retain our expert services, we remain committed to supporting your people to deliver high quality performance.

Providing the right support for your workforce

1 in 4 people working in finance are not comfortable discussing their mental health with leadership teams, and a similar amount feel there is a lack of organisational support.

This leads to widespread mental health issues, lack of organisational engagement and eventual turnover. With our Employee Assistance Programme, your people will be given all the tools to seek confidential, expert support for any of their wellbeing concerns.

Delivering demonstrable results, our EAP is proven to reduce anxiety and depression by 84% respectively. With 98% of the people we support wanting to retain our expert services, we remain committed to supporting your people to deliver high quality performance.

  • 83%

    of people in finance consider leaving their roles due to the impact on their mental health

  • £18k

    could be the average recruitment cost for finance and insurance sector professionals

  • 83%

    of people in the finance sector believe their organisation could provide greater wellbeing support

Our finance and insurance sector EAP can support your staff with:

Support guides and resources

Workplace stress and burnout

Critical Incident Stress Management

See how you can protect your employee's mentalhealth

Book a free demo today, and see for yourself how we provide award-winning support 24/7.

  • 20 minutes on average
  • Possibility to ask questions
  • A no-obligation, confidential conversation
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Employee Assistance Programme FAQs

An EAP provides confidential counselling, stress support and early‑intervention guidance tailored to FCA‑regulated environments, helping employees manage pressure linked to audits, compliance reviews and customer vulnerability.
Claims handlers, underwriters, analysts, traders, auditors, customer‑facing teams and compliance officers often face high workloads and emotional pressure. EAP support helps reduce burnout and improve resilience across these roles.
Yes. EAP counsellors support employees who manage complaints, claims disputes and emotionally challenging customer interactions, offering coping strategies and resilience tools to reduce stress.
Employees can access confidential support 24/7, ensuring help is available during high‑pressure periods like renewals, regulatory deadlines, audit cycles or market volatility.
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Related Entities

  • UK financial services employersBanks, investment firms, building societies and fintech organisations operating under FCA and PRA regulation.
  • UK insurance providersInsurers, brokers, underwriters and claims teams managing customer cases, renewals and regulatory obligations.
  • FCA‑regulated rolesAnalysts, traders, auditors, compliance officers and customer‑facing staff working within strict regulatory frameworks.
  • Financial Conduct AuthorityThe UK regulator overseeing conduct, customer vulnerability, complaints handling and operational resilience.
  • Prudential Regulation AuthorityThe regulator responsible for the stability and prudential standards of banks, insurers and major financial institutions.
  • Workplace wellbeing programmesEmployer‑led initiatives supporting mental health, resilience and performance across UK financial services.
  • Hybrid and remote finance teamsDistributed workforces requiring flexible, accessible wellbeing and EAP support.