Why organisations choose Wisdom Wellbeing
More than an EAP
Most large organisations already have an EAP. The real question is whether it's reaching the people who need it early enough to make a difference. Here's what our wellbeing service does differently.
Clinically led, at every step
Every person who contacts us is assessed by a clinician and matched to the right support. Our services are delivered within a clear clinical governance framework, guided by our Clinical Advisory Board and supported by a dedicated Risk & Safeguarding team that manages cases across various levels of risk.
How we help
- Clinical triage and supervision for every case
- A Dedicated Risk & Safeguarding team
- 2,000+ vetted, supervised counsellors, matched by skills and experience
- The UK's only national EAP provider accredited by both BACP and NCPS, with EAPA accreditation and developmental APPTS membership.
Proactive and preventative
Our Mental Wealth Index 2026 found that the signs of pressure appear long before a crisis call. That's why we invest in reaching people early, through;
- Our instant Virtual GP service that stops the need to wait for the NHS or take time off
- The Wisdom Academy e-learning platrform that helps people cope before crisis
- Active Care, manager training and targeted campaigns to emplower your people
As well as being there 24/7, 365 days a year when someone needs urgent help.
Prevention begins long before an employee decides to ask for help.
Insight that informs your strategy
Knowing how many people called your EAP tells you very little.
Our management information shows where our support is being used, why, and what the results of using our service is. This can be broken down by site, population and employee group where numbers allow. Your Relationship Manager reviews it with you and turns it into practical recommendations for campaigns, training and interventions.
How we help
- Usage and reach across your workforce
- The reasons people get in touch, and trends over time
- Clinical and workplace outcomes
- Recommendations from your Relationship Manager
Dedicated relationship management
A partner who knows your organisation
An EAP nobody uses has limited value. Every client has a named Relationship Manager who gets to know your organisation, plans your launch and engagement activity, reviews your data with you and is your main point of contact.
How we help
- Launch and engagement plan, with a communications toolkit
- Regular service reviews and recommendations
- Manager briefings and awareness sessions
- A single point of contact for escalations
Global capability
Support wherever your people are
For organisations with employees outside the UK, we provide support in 180+ countries and 45+ languages, with consistent service standards and reporting across every location.
Accessibility, equality and inclusion
Support that works for everyone
Support only works if people feel it's for them. More than 60% of our counsellors have disclosed lived experience, which helps us match people with someone who understands their situation.
Proven results
• 24% reduction in workplace distress
• 59% reduction in anxiety & depression
• 30% reduction in concentration concerns at work
• 33% faster return-to-work rates after therapeutic intervention
Already have a provider? See how it compares
A Corporate Wellbeing Review gives you an independent view of your current provision, with no obligation. We'll look at:
• How many employees know about and use your current support
• Which groups or sites may be missing out
• What your current service covers, and where the gaps are
• How your costs and contract terms compare
Let's talk about your people
Whether you're reviewing your current provider, planning a tender or starting from scratch, a Wellbeing Specialist can help you understand what your workforce needs and how we can support it.